Question 1

Is Texloom really free to use?

Accepted Answer

Yes — 20+ tools run entirely in your browser, unlimited and without signup. AI tools (upscale, sharpen, generate, etc.) require a free account; signup includes 100 starter credits, no credit card.

Question 2

What's the difference between Free Tools and Studio?

Accepted Answer

Free Tools are one-shot utilities — drop a file, get a result. Studio is the full design workspace: canvas, layers, project history, color libraries, all 40+ tools in one place. If you use three or more free tools on the same project regularly, Studio is the upgrade.

Question 3

How much does it cost?

Accepted Answer

Free forever for browser tools and 100 starter credits. Paid plans start at the price shown on /pricing — credits unlock unlimited AI runs, higher output resolution, priority GPU queues, and team features.

Question 4

What's a credit and how many do I need?

Accepted Answer

One credit ≈ one AI tool run. Most tools are 1–10 credits depending on output size and model. Browser tools use zero credits. New accounts get 100 credits; you can buy more or subscribe to a plan with monthly credits.

Question 5

Can I use the outputs commercially?

Accepted Answer

Yes. You own everything you create. No watermarks, no royalty claims, no attribution requirement. Use the outputs in fashion collections, fabric runs, client work, print-on-demand, brand assets — anywhere.

Question 6

Do you train AI on my designs?

Accepted Answer

No. Browser tools never upload your file. AI tools process the file on our servers, encrypted in transit and at rest, and auto-delete after a short retention window. We do not use your work for AI training, ever.

Question 7

What file formats are supported?

Accepted Answer

Input: JPG, PNG, WEBP, TIFF on most tools (plus SVG and PDF on specific ones). Output: lossless PNG by default, with TIFF and SVG available where it matters for print. Format Converter handles cross-format batch conversion for free.

Question 8

What's the highest resolution I can export?

Accepted Answer

Free tier supports up to 2048×2048 pixels and 150 DPI. Paid plans unlock 4K, 8K, and beyond, and 300/600 DPI for textile production. Studio also supports multi-page TIFF and PSD with separated layers for screen-print workflows.

Question 9

Is Texloom a Photoshop replacement?

Accepted Answer

No — Texloom is purpose-built for textile design (seamless repeats, color separation, print prep, AI generation). Many designers use both: Photoshop for retouching and layout, Texloom for everything pattern- and print-related.

Question 10

Do you have a free trial of the paid plans?

Accepted Answer

Every signup is effectively a free trial — 100 credits, full access to every tool, no time limit on the credits. You only pay if you exceed the starter pack and want more credits or a subscription.

Question 11

Can my team share credits?

Accepted Answer

Yes. Business and Enterprise plans include shared credit pools, role-based permissions (owner / manager / member), invite links, and analytics for managers to see who used what.

Question 12

Do refunds apply?

Accepted Answer

Yes — within 7 days of purchase if you haven't used more than 10% of your credits. We refund the unused portion to the original payment method. See /refund-policy for details.

Question 13

How is Texloom different from Midjourney / Recraft?

Accepted Answer

Those generate single images. Texloom is built around the textile pipeline — seamless repeats, Pantone matching with Delta-E precision, color separation for screen printing, vectorization, halftones, mockups. The AI tools are one slice; the workflow tools are the value.

Question 14

Can I use Texloom on iPad or mobile?

Accepted Answer

All free tools work on any modern browser including iPad Safari and Chrome. Studio is best on desktop where the canvas + sidebar layout has room to breathe; on mobile the layout is read-only and we redirect you to free-tool flows.

Question 15

How do I cancel my subscription?

Accepted Answer

Click your avatar → Settings → Billing → Cancel. Your plan stays active until the end of the current billing period; remaining credits stay on your account.

Question 16

I have a question that's not here.

Accepted Answer

Email support@texloom.studio and we'll get back to you within one business day, usually faster. Bug reports include screenshots when possible — the team triages every message.

Frequently asked

Frequently asked